This is an abridged edition of the more detailed and referenced work: "Air Travel Claims" by the same author. It will be helpful to ordinary people who get caught up with airlines and other organisations involved in the air travel industry, especially if those people want to make a claim for compensation when they suffer some kind of loss or when they are injured by something occurring during or in connection with air travel.

What can you do if your travel arrangements turn out different from what your travel agent or tour operator told you; if your luggage got lost or damaged or...