This collection analyses various European rural locations through a relational lens, attending to key aspects and dimensions of the 'relational rurals' such as cooperation, contestation, solidarity and consensus. By observing rural settings in such terms, contributors are able to rethink European rurality from a distinctly relational perspective.

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.