Transform your interpersonal effectiveness: The ability to relate successfully to other people is the most critical skill a person can ever have-at work, at home, or anywhere else-and strong relationship skills simply make everything else easier. David Fraser has developed a systematic approach to addressing this need at a deep and insightful level by drawing on practical psychology, Neuro-Linguistic Programming (NLP), ancient wisdom, first-hand experience of organisational life at all levels, and mediation and facilitation expertise. "Relationship Mastery: A Business Professional's Guide"...