Discussion on the Web is mediated through layers of software and protocols. As scholars increasingly study communication and learning on the Internet, it is essential to consider how site administrators, programmers, and designers create interfaces and enable functionality. The managers, administrators, and designers of online communities can turn to more than 20 years of technical books for guidance on how to design online communities toward particular objectives. Through analysis of this how-to literature, Designing Online Communities explores the discourse of design and...
Discussion on the Web is mediated through layers of software and protocols. As scholars increasingly study communication and learning on the Internet,...