From businesses, public administrations, universities and schools, to hospitals, prisons, political parties, or the military, peoples lives are inextricably bound up with organizations from cradle to grave. Yet we receive little training in how - as members, customers, voters, or patients - to deal with them. In Organizations Stefan Kuhl asks and answers many questions. What are these entities that wield such strong influence in our society? What makes them tick? What are our options for intervening, either from within or without? This book explains how organizations function by examining...