Designed for CEOs, boards, and senior executives in HR, risk management, and emergency response management. Jim Lukaszewski was listed in Corporate Legal Times as one of 28 Experts to Call When All Hell Breaks Loose and in PR Week as one of 22 crunch-time counselors who should be on the speed dial in a crisis. THE book on crisis communication, aggregating Jim s four decades of crisis communication wisdom in a format easy to commit to memory - ready to use when, and hopefully before, you face a crisis. Jim's common-sense, field-tested approach helps guide executives in how to behave, what to...

First ever, all-in-one, practical resource for evacuating people of all ages and health conditions from all kinds of workplaces, including small offices, skyscrapers, business and college campuses, industrial plants, stores, hospitals, and schools. Based on the Business Continuity Institute's proven 6-Phase Business Continuity Lifecycle Model that encompasses development, delivery, and maintenance of organization-wide plans -- to ensure that your methodology aligns with best practices, relevant regulations, sound governance, and corporate responsibility. Comprehensive package of 600+ pages of...

A crisis strikes out of the blue, at the time and place least expected. In a word, youre blindsided. According to Bruce Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise to the occasion to meet the needs of people. In his new expanded edition of Blindsided, Blythe shows you what it takes to be an effective and humane strategic crisis leader, a "crisis whisperer."
Blythe has divided Blindsided into two operational sections - giving you two books in one. Much of his emphasis is on the often-neglected human side of crisis...

Whether you are a student, a beginner, or a Business Continuity professional, are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles speaks to you directly and personally. From his decades of experience, he walks you through six main scenarios, teaching you to handle any contingency. He promises, "If you and your organization are prepared to deal with these six generic risks, you will be able to...

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Cause Analysis Manual: Incident Investigation Method & Techniques, by Fred Forck - Rothstein Associates Inc.

From 30+ years of experience as a performance improvement consultant, self-assessment team leader, and trainer, Fred Forck, CPT, understands what you need to get the job done. He leads you through a clear step-by-step process of root cause evaluation, quality improvement, and corrective action. Using these straightforward tools, you can avoid errors, increase reliability, enhance performance, and improve bottom-line results -- while creating a resilient culture that...