Communication Skills For The Health Care Professional Is The First Text Of Its Kind To Address The Connection Between Communication Practices And Quality Patient Care Outcomes. It Provides Future And Practicing Patient Caregivers In All Specialties And Services With Basic Communication Knowledge And Skills And Is An Invaluable Resource For Those In Administrative Functions As Well. The Second Edition Is A Thorough Revision That Features Five All New Chapters Covering: Communicating With Patients With Low Literacy; Health Communications And Quality Care; Health Communications To Enhance...