XPAgileUniverse2003isthethirdconferenceinaseriesrunninginNorthA- rica and attracting participants from all over the world who are interested in the research, development and application of agile software processes. Agile app- aches value people and interaction over processes and tools - moving software engineering from the process-oriented software development approaches of the 1990s towards people-oriented approaches that we are starting to see more and more in this decade. Agile approaches stress a holistic view of software deve- pers as being involved in analysis, design, implementation...

Compares the introduction of Quality of Work Life programs in two different factories, and argues that these programs undermine worker solidarity and weaken unions.