Workplace bullying is costly. Increasingly petty conflicts are being registered as formal complaints and, in no time, legalities take over and costs spiral out of control.

Preventive actions and interventions need to be based on a sound knowledge of the deeper issues which foster bullying scenarios.

This book gets to the roots of why and how bullying occurs. Four main chapters are devoted to individuals, interpersonal relationships, group dynamics and organizational contexts. The fifth chapter is a case study of the -turn round- of a workplace in which bullying was...