The globalizations of markets, the revolution in information and communication technologies, the increasing importance of financial markets, and the war for talent are only a few of the change drivers in the current business scenario. In this ever changing World, todays managers are confronted with a number of daunting challenges in their quest for creating value by introducing new concepts. The Concept of "Competency Mapping" was one of the outcomes along with other Initiatives during the Business Process Re-engineering Study at HPCL. The HPCL is in a dilemma whether to implement...