This seminal study explores the significant changes in the global IT industry as production has shifted from the developed world to massive sites in the developing world that house hundreds of thousands of workers in appalling low-wage conditions to minimize labor costs. Yet little is known about this phenomenon as the major contract manufacturers deliberately hide their names from the public on behalf of brand-name customers such as Apple. In short, the authors argue, globalization is not always helping the IT workers of the world, many of whom are working in unbearable factory conditions....