Modern businesses are placed in a complex and intricate environment. The constraints imposed and the opportunities provided by the nature of the economic, political, legal, social, and demographic factors have a profound impact on the business. Management is a process by which managers continuously reinvent themselves to meet the organizational goals and global competition. A good manager must also posses a sound understanding of human behaviour to develop the most important managerial skill of empathy. This book is a first-level introduction to the field of management enabling students to...