The role of design is becoming increasingly important in business and research has shown the positive impact design can have on company performance. Furthermore, as competition intensifies and product life-cycles shorten, there is a greater need for new and innovative products and services. In line with this increase in demand for innovation, there has also been an increase in demand for consulting services that can provide expertise and a fresh perspective. One such company who have noted this trend is Elephant Strategy + Design, one of Indias largest design companies. Based on the above, it...