How is language used by people to shape who they are and to build connections among them? How do such linguistic dynamics affect relationships, work, and even personal safety? This book seeks to answer questions such as these.

This volume has been written as a response to the new types of communicative demands that the twenty-first century has brought to the workplace. Today's adult education programs must prepare students to understand complex operations, be problem-solvers, be computer literate, and be fluent in professional English when speaking and writing. As a result, writing has become a bigger need in the field of adult education, and writing instruction must follow suit and extend beyond transactional writing (taking notes, correcting grammar, writing narratives) to rhetorically flexible writing for...