The publication contains a selection of the best double-blind reviewed papers presented, discussed and revised by participants of the 1st International Conference on Value Chain Management in Austria, Steyr, May 2011. The Value Chain Management (VCM) Conference presents scientific insights relevant to management as well as their translation into the practice of management. The conference focus is on the demand chain i.e. sales, production, purchasing, logistics, performance measurement and customer value management. The authors present analytical and conceptual articles as well as empirical...

The competitive environment is becoming increasingly more complex and intense. In order to cope, business decisions related to various areas tend to become more interrelated. Firms need to couple their operations strategies to the marketing strategies to best support the competition of their products in the marketplace. The perspectives on production management systems are getting more strategic. A more integrated approach is thus called for, bringing together the various perspectives on production management systems and operations strategy. This relationship is important in any type of...