Municipalized public administration has been incorporated into the assumptions of modern democracy, which in the case of Brazil, is characterized by the Democratic Rule of Law, whose guarantees to the demands of public-administrative policies are guided by aspects of governance, governability and compliance. At the other extreme is the citizen, who despite having social control through voting in formal democracy, is limited to evaluation in the public policy process. It also introduces Denhardt's concept of the "New Public Service", which aims to make administrators accountable to citizens....