The intention of this work is to examine the practice of organisational learning in four different organisations that demonstrate an interest in the phenomenon under investigation. These organisations vary in terms of structure, objectives, nature of business, management style, and geographical locations. This study makes a number of significant contributions to the literature and practitioners alike. First, the results reveal that organisations learn to a varying extent from the everyday business operations. Second, this learning sometimes happens as a result of unintentional or informal...