Connected Services constitute a very recent development in many industries and bridge service and product offerings. In the consumer business, one of the most prominent examples is "TeleServices" in the automotive industry: through a mobile data connection, diagnoses, maintenance, and also repair tasks can be performed on the vehicle while being on the road. Efficiency and security gains for both the driver and the manufacturer of the vehicle make such services a highly attractive development. Nevertheless, research and also practical experience on the acceptance and usage of such services is...