Modeling business processes for SOA and developing end-to-end IT support has become one of the top IT priorities. The SOA approach is based on services and on processes. Processes are focused on composition of services and in that sense services become process activities. Experience has shown that the implementation and optimization of processes are the most important factors in the success of SOA projects. SOA is so valuable to businesses because it enables process optimization. In order to optimize processes, we need to know which processes are relevant and we have to understand them...