This book was written at the request of many microfinance institutions that have been struggling with the sea-change currently underway in the industry, as it matures and moves towards a market-led basis.

Reaching the huge untapped market for microfinance entails building the capacity of financial institutions to innovate to meet the diverse and changing needs of a broad range of poor clients--in short a market-led approach. Market-led approaches present many problems
and challenges for microfinance professionals. Microfinance practitioners want to hear the views and...