Offering useful advice for any information professional eager to prosper in the library and information environment of the 21st century, this title offers guidance on managing every stage of your career, from new entrants and mid-career professionals to mo
Offering useful advice for any information professional eager to prosper in the library and information environment of the 21st century, this title of...
Stress and conflict in the workplace undermine performance and can make people mentally and physically ill. Research indicates that ever-increasing numbers of people are experiencing excessive pressure of this kind in our rapidly changing world of work. This applies to libraries and information organizations as much as anywhere; indeed they can be particular targets for verbal and non-verbal violent behaviour because of their accessibility to the public. This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting...
Stress and conflict in the workplace undermine performance and can make people mentally and physically ill. Research indicates that ever-increasing nu...