Mobility and ensuring it are essential in our globalized world. In this context, automation promises a mobility future that is safer, more efficient, and sustainable - but only if it meets real human needs. This thesis offers a human-centered take on the challenge of how to design automated transport solutions. It offers insights grounded in user-centered design and technology acceptance research. Via an empirical mixed methods approach, it holistically maps out barriers and success factors for introducing automation into our transport systems via two thematic deep dives. Firstly, the...