Navigating Your Career in ServiceNow: From First Steps to Strategic Growth offers a clear and actionable roadmap for anyone looking to enter or advance in one of today s fastest-growing enterprise platforms. Whether you're just starting out or transitioning from another field, this book helps you understand the ServiceNow platform, choose your career path, and become job-ready with the right skills, certifications, and learning strategies.

It goes beyond technical preparation to help you stand out in the job market. You ll also discover how to grow beyond your first role,...

This book explores how ServiceNow’s AI capabilities are reshaping IT Service Management by enabling smarter, faster, and more efficient service delivery. It provides a practical guide to leveraging features like Predictive Intelligence, Virtual Agents, and Now Assist to elevate traditional ITSM processes. Emphasizing the importance of strategic planning and thoughtful implementation, it equips organizations to drive intelligent automation and achieve a seamless AI-powered transformation.

Designed as...