In today's competitive and rapidly evolving business landscape, driven by globalization and digitalization, organizations are becoming more customer-centric by offering innovative and value-added products. Workplace innovation is crucial in helping organizations navigate the volatile, uncertain, complex, and ambiguous (VUCA) environment. However, the factors that enhance workplace innovation are not fully established, and further research is needed, particularly in specific industries and countries.This study aimed to evaluate the role of facilitation and psychological safety in fostering...