This book examines the role of improvisation in emergency response policies. Focusing on the Covid-19 pandemic in Italy, it demonstrates how improvisation can play a positive and productive role in emergency management. As well as offering one of the first systematic studies of policy responses to the pandemic in Italy - which was affected more than any other European country during the first wave of infection - it also throws light on the emotional, cognitive and behavioural strategies of the actors involved in emergency responses. These findings have important implications for emergency...