Kevin D. O'Gorman (Dr, Professor of Business Management at Heriot Watt University)
The book provides a structured approach and supporting information for those wanting to develop their knowledge and understanding of the phenomenon of hospitality. It examines the origins of hospitality traditions within domestic, civic and commercial contexts and shows how an understanding of this history can inform today's industry.
The book provides a structured approach and supporting information for those wanting to develop their knowledge and understanding of the phenomenon of...