Zach W. Y. Lee (Durham University Business School, UK), Tommy K. H. Chan (Northumbria University, UK), Christy M. K. Che
Information technology (IT) use has generally been regarded as a positive phenomenon which always generates desirable outcomes. Recent years, however, have witnessed increasing negative consequences resulted from IT use. Emerging issues include individual users have experienced technostress from personal social media usage as well as IT use in the workplace; and organisations have experienced a loss in productivity and assets due to employees’ non-compliance with information security policies.Themes explored throughout the book include: AI and its Implications for Organisations...
Information technology (IT) use has generally been regarded as a positive phenomenon which always generates desirable outcomes. Recent years, however,...