The literature and research on the use of technology in student affairs is still very limited. This volume of New Direction for Student Services was written to increase our understanding of the role of technology in the student learning experience of campus-based and as well as distance learners. Information technology has become a central tool in creating 24/7 self-service experiences for students interacting with campus administrative functions. Recent technologies also create the real possibility of moving beyond administrative functions to playing a central role in student learning,...