Informal Leadership Tap Into a Hidden Gold Mine Are you looking for creative ways to improve your team's performance? Do you have to work harder and smarter, or produce more with the same or less resources? Informal Leadership uncovers a valuable human resource hidden inside your group. In this simple and practical book you will discover who these influential leaders are and what drives them, and will be able to increase your success by learning how to tap their talents and skills to: Increase innovation and performance Stay ahead of the game Make more impactful changes Exceed expectations...