This is a simple book with some not so simple thoughts. It provides a boss or anyone who wants to be a boss to better understand and boss in the most effective way. Using the Performance Formula, it isolates the variables that directly impact work. Dealing with the variables is the charge of a boss. By direct or indirect influence, bosses deal with the relationship between employees' attributes, energy levels and their own behaviors. The result of dealing with the variables determines the level of performance and the success or failures of bosses. The book helps the reader draw together the...