Product managers are the unsung heroes of the technology industry. They carry a significant load and seldom get the credit they deserve. You hear about rockstar programmers and meet sales people in their shiny suites and polished shoes, while product managers stay in the back. People seem to think (hope?) that a technology company could consist of engineers building products, sales people selling them and pretty much nothing in between. This fantasy of free and efficient information flow looks great on paper, but doesn't work in reality. This practical handbook will guide you through the...