This book is an attempt to propose, formulate and develop a suitable critical success factors (CSFs), framework and systematic guidelines for benchmarking implementation especially dedicated to the SMEs in the manufacturing sector. These CSFs, framework, and systematic guidelines are tailored to the needs; characteristics and resources constraints of SMEs, which is hopefully suitable, effective, and can help them in their effort to be more effective and competitive in the market place. The SMEs' overall perception of the nine CSFs and their practice were found to be significantly different...
This book is an attempt to propose, formulate and develop a suitable critical success factors (CSFs), framework and systematic guidelines for benchmar...