More and more businesses and government agencies are finding software and IT to be crucial to their success and efficiency. This increased reliance is surfacing many shortcomings in the way software projects are managed.

Software is central to running any business effectively - it's just as important to success as marketing, sales, finance, and operations. This book provides an MBA level of understanding of the key dynamics of software projects and will position executives to improve outcomes. Managing the "Black Hole" is about management, not...