In order to find out the managerial effectiveness of the managers in both public and private sector banks of West Bengal, three independent variables - locus of control, organizational citizenship behaviour, emotional intelligence - and one dependent variable - managerial effectiveness - are used in this study. The sample consisted of 566 bank managers from three public (State Bank of India, Allahabad Bank, and United Bank of India) and three private (ICICI, HDFC, and AXIS) sector banks of West Bengal. Research tools include Managerial Effectiveness test developed by Prof. S. Gupta (1996),...