Municipalities not only have a need for purely transactional systems (accounting, personnel, billing, etc.), but they also need to integrate the sophisticated analytical tools that are used to address the scientific or engineering issues that are very important for the performance of wastewater utility. Most commercially available systems are structured to function within the transactional paradigm and may be inadequate for full range of business processes encountered in a wastewater utility. Wastewater utilities are overwhelmed with data, yet often, managers do not have enough information to...