This book provides a comprehensive introduction for students who are studying English for business or workplace communication in English.Based on up-to-date research in business communication of real-world texts, this book deals with the realities of communication in business today. Key features of this book include: - Coverage of the concept of communicative competence;- Analysis of email communication;- Introduction to informal English and English for socialisation as well as goodwill messages, such as thank you or appreciation messages, which are a part of everyday interaction in the...