Introducing the institutional logics perspective to street-level analysis, this book examines how street-level workers deal with the institutional logics that guide their organization – whether they follow or challenge them. While doing so, the book develops a theoretical framework to study street-level workers’ institutional agency within organizations from different institutional backgrounds.
The book conceptualizes street-level workers as institutional entrepreneurs and presents an original process model to capture deinstitutionalization efforts in street-level...
Introducing the institutional logics perspective to street-level analysis, this book examines how street-level workers deal with the institutional log...
