Queuing models with customers' impatience have become the hot topic of research in the current era. We normally encounter such queuing systems in grocery stores, banks, hospitals, computer-communication networks etc. Customers' impatience in case of revenue generating businesses leads to loss of revenue while customers' impatience (packet loss, frame loss etc.) in case of computer-communication networks leads to the loss of valuable information. Hence, the study of queuing systems with impatient customers assumes a lot of significance. In this book we have developed and analysed a number of...
Queuing models with customers' impatience have become the hot topic of research in the current era. We normally encounter such queuing systems in groc...
