In today's competitive world, skilled workforce is an asset which has to be leveraged for enhancing organizational performance. There are numerous possibilities for human resources to look for better opportunities elsewhere, which reduces the overall performance of the organization. The organization has to make pro active efforts to retain people as retention is a crucial issue in a BPO firm.This research is designed to study the nature, state and the critical factors influencing organisational commitment leading to high employee attrition in the BPO companies located in the Coimbatore.The...