The quality of herbs used to make herbal medicinal products largely influences the safety and effectiveness of these herbal treatments. It is therefore important to investigate the extent to which manufacturers are ensuring the quality supply of herbal medicine used in production of herbal medicine. This study examines how small and medium scale manufacturers assure the quality and continual improvement of the raw materials (raw materials) used for production of medicinal products in a developing economy, the state of Ghana, and the methods used by the company. The study adopted exploratory...