EIGHT CRUCIAL STEPS FOR HIGH PERFORMING, SUSTAINABLE ENVIRONMENTS We all count on quality medical care, from sore throats to heart surgery, and a network of talented professionals makes it all happen. But it can be a rocky road behind the scenes. That's where care management programs come in, providing coordinated education for everything from medical conditions and healthcare team training to compliance protocols and process monitoring. Fractures in a care management program, however, can crumble the fortress and spell doom for reliable patient care. Seasoned healthcare pro Tramico Herman...