Umeshwar Dayal, Johann Eder, Jana Koehler, Hajo A. Reijers
The BPM (Business Process Management) Conference series has the ambition to be the premier forum for researchersin the area of process-awareinformation systems.It has a recordfor attracting contributions in innovative researchofthe highest quality related to all aspects of business process management including theory, frameworks, methods, techniques, architectures, and empirical ?ndings. BPM 2009 was the 7th instantiation of this series. It took place in Ulm, G- many, September 8-10, 2009, organized by the Institute of Databases and Inf- mation Systems of the University of Ulm. This volume...
The BPM (Business Process Management) Conference series has the ambition to be the premier forum for researchersin the area of process-awareinformatio...