When John Wilkinson accepts an invitation to help one of the Kingdom of Bahrain’s most successful companies, he does not expect a lesson from the Gulf Region’s leading expert in “emotional intelligence.” As his team works to upgrade the aluminum plant’s inspection process, John learns the value of emotional intelligence as he witnesses the first signs of cultural change in a corporation steeped in traditional management practices.

This entertaining story introduces the reader to Dr Suhaila AlHashemi’s groundbreaking research correlating emotional intelligence and leadership...