With the incursion of modern information technologies, content has been distributed mainly through digital channels. This has led to the emergence of companies providing specialized information (e.g news, reports, and bulletins) in specific market sectors, these companies are known as content providers. Despite of the increasing concern in the establishment of knowledge economies and while much attention has been given to e-business in the literature, the economic effects due to interactions among content providers, competitive intelligence systems (CIS) and final users have largely been...