Higher education is a mainstay in the development and support of the economic, social and cultural development of our global society and represents one of the most stable, adaptive and enduring social institutions in the world. However, in the 21st century, a number of significant factors are changing the higher education landscape. These major shifts are forcing higher education institutions (HEIs) to approach their operations more proactively in order to be strategically positioned to seize opportunities and confront threats in an increasingly competitive environment. Strategic planning is...