Call centres is a fast growing industry, attracting more and more people. The work schedule that most Indians are exposed to is a 9 to 5 job culture with some exceptions. Most people prefer to work in government service due to the security, associated with the job. However this notion is changing rapidly with youngsters choosing to work in private sectors. These jobs have a minimal security but pay packages are great. This is leading to a new work culture, that is 24x7 work culture. It is interesting to see that this type of work culture is very rampant in developing companies. Changes in the...