NEW YORK TIMES BESTSELLER - A revolutionary guide to fixing what's not working-in systems and processes, organizations and companies, and even in our daily lives-by identifying leverage points and concentrating resources to achieve our goals.

Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We're stifled by the gravity of the way we've always done things. And we spend so much time fighting fires-and fighting colleagues-that we lack the energy to shift direction.

But with the right strategy, we can move the boulder. In...