In Online Courts and the Future of Justice, Richard Susskind, the world's most cited author on the future of legal service, argues that online courts will transform litigation and solve two problems: less than 50% of humanity have access to justice; and, in most legal systems, resolving legal disputes is too costly, slow, complex, and antiquated.

Our court system is struggling. It is too costly to deliver justice for all but the few, too slow to satisfy those who can access it. Yet the values implicit in disputes being resolved in person, and in public, are fundamental to how we have imagined the fair resolution of disputes for centuries. Could justice be delivered online? The idea has excited and appalled in equal measure, promising to bring justice to all, threatening to strike at the heart of what we mean by justice. With online courts now moving from idea to reality, we are looking at the most fundamental change to our...