Intelligent Information Access techniques attempt to overcome the limi- tions of current search devices by providing personalized information items and product/service recommendations. They normally utilize direct or in- rect user input and facilitate the information search and decision processes, according to user needs, preferences and usage patterns. Recent devel- ments at the intersection of Information Retrieval, Information Filtering, MachineLearning, UserModelling, NaturalLanguageProcessingandHuman- Computer Interaction o?er novel solutions that empower users to go beyond...

Collecting contributions from the DART 2011 Workshop, part of the XII International Conference of the Italian Association on Artificial Intelligence, this book covers Multi-Agent Systems, Natural Language Processing, Customer Interaction Analytics and more.

Intelligent Information Access techniques attempt to overcome the limi- tions of current search devices by providing personalized information items and product/service recommendations. They normally utilize direct or in- rect user input and facilitate the information search and decision processes, according to user needs, preferences and usage patterns. Recent devel- ments at the intersection of Information Retrieval, Information Filtering, MachineLearning, UserModelling, NaturalLanguageProcessingandHuman- Computer Interaction o?er novel solutions that empower users to go beyond...

This volume focuses on new challenges in distributed Information Filtering and Retrieval. It collects invited chapters and extended research contributions from the DART 2011 Workshop, held in Palermo (Italy), on September 2011, and co-located with the XII International Conference of the Italian Association on Artificial Intelligence. The main focus of DART was to discuss and compare suitable novel solutions based on intelligent techniques and applied to real-world applications. The chapters of this book present a comprehensive review of related works and state of the art. Authors, both...