UnCommon Sense is a book that offers business lessons involving emotional smarts, book smarts and knowledge derived from a keen eye and a keen heart. Leadership topics such as Motivation, Trust, Customer Service, Selling Ideas, Communication and Change are all viewed through the eyes of a seasoned Option Thinker. The real life examples presented range in complexity from the failure of the Challenger Spacecraft to predicaments faced in prison settings. While the solutions to the issues raised are not easy, there is a shining light at the end of each tunnel. Written in the fast paced,...